Terms of Service

Effective date: June 18, 2026

These Terms of Service ("Terms") govern your use of the MAB Cleaning Service website and the cleaning services we provide. By using our website, requesting a quote, or booking a service, you agree to these Terms.

Who we are

MAB Cleaning Service is a registered fictitious name of Home Services Hero LLC, a Pennsylvania limited liability company. References to "MAB," "we," "us," and "our" mean Home Services Hero LLC doing business as MAB Cleaning Service.

1250 Bethlehem Pike, Ste S-332, Hatfield, PA 19440
Phone: (267) 477-7050

Our services

MAB Cleaning Service provides residential cleaning, including recurring house cleaning, deep cleaning, and move-in / move-out cleaning, to homes in Montgomery and Bucks Counties, Pennsylvania. Cleaning is performed by vetted, background-checked, and insured cleaning professionals matched to your job. Service availability depends on your location; enter your ZIP code in our quote tool to confirm coverage.

Booking, quotes, and pricing

Prices shown in our online quote tool are based on the information you provide, such as your home's size and the services selected. Your quoted flat rate reflects that information; if the actual condition or size of the home differs materially from what was described, we may adjust the price or scope and will communicate with you before doing so. Quotes are estimates until a booking is confirmed.

Payment

Payment is processed through our third-party payment provider, Stripe. By booking, you authorize us (and Stripe) to charge your selected payment method for the services scheduled, including any agreed-upon add-ons, adjustments, or applicable fees. For property-management accounts, we may arrange alternative payment terms, such as corporate check or invoicing. We may add or change payment processors over time.

Scheduling, cancellations, and rescheduling

You can request changes to your appointment by contacting us or through your booking account. We ask for at least 48 hours' notice to reschedule or cancel a scheduled cleaning. Cancellations or reschedules made with less than 48 hours' notice may be subject to a cancellation fee of 50% of the scheduled service price. Same-day cancellations, no-shows, or situations where our cleaning professional cannot access the home (a lockout) may be charged the full scheduled service price. We keep a payment method on file through Stripe and may apply these fees to it.

Access to your home

You are responsible for providing safe and timely access to your home at the scheduled time, including any entry instructions, codes, keys, or alarm details needed. If our cleaning professional cannot access the home at the scheduled time, the appointment may be treated as a same-day cancellation as described above.

The MAB Happiness Guarantee

We stand behind our work. If something about your clean misses the mark, tell us within 24 hours of the service and we will return and re-clean the affected areas at no additional charge. The Happiness Guarantee covers re-cleaning of missed areas; it is not a cash refund or a guarantee against ordinary wear, pre-existing conditions, or items outside the agreed scope of work.

Your responsibilities

To help us deliver a great clean safely, you agree to:

• Provide accurate information about your home and the service you need
• Secure or set aside cash, jewelry, firearms, fragile valuables, and other high-value or hazardous items before the clean
• Disclose pets, hazards, or conditions that affect safe cleaning
• Provide a reasonably safe working environment for our cleaning professionals

Limitations and items we do not clean

For safety and liability reasons, our cleaning professionals may decline certain tasks, including (without limitation) cleaning at unsafe heights beyond a standard step stool, handling biohazards or human or animal waste, pest or mold remediation, lifting heavy furniture or appliances, and cleaning items that pose a risk. We will let you know if a requested task is outside our scope.

Liability

To the fullest extent permitted by law, our total liability arising out of or relating to our services or these Terms is limited to the amount you paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability that cannot be limited under applicable law. Claims of damage to property should be reported promptly so we can investigate.

Insurance

Our cleaning professionals carry insurance, and MAB maintains its own coverage as a fail-safe. Insurance claims are subject to the terms and limits of the applicable policy.

Text messaging

If you opt in to text messages, the terms of our SMS / text messaging program (including consent, message frequency, message and data rates, and how to opt out by replying STOP) are described in our Privacy Policy. By opting in, you agree to those terms.

Intellectual property

The MAB Cleaning Service name, logo, website content, and branding are owned by Home Services Hero LLC and may not be used without our written permission.

Governing law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict-of-laws rules. Any dispute will be brought in the state or federal courts located in Montgomery County, Pennsylvania.

Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Effective date" above. Your continued use of our website or services after changes take effect means you accept the updated Terms.

Contact us

Questions about these Terms? Reach us through our Contact page or call (267) 477-7050.

MAB Cleaning Service
1250 Bethlehem Pike, Ste S-332, Hatfield, PA 19440